Mastering Organizational Knowledge Flow
Автор: Frank Leistner
Год издания: 2010Количество страниц: 208
How to Make Knowledge Sharing Work
"Frank Leistner knows that the widespread circulation of knowledge among people is the only important aspect of knowledge management. This book is particularly useful for anyone faced with facilitating flows of complex technical knowledge in a global organization. Leistner writes about these topics not in the abstract, but as a very effective practitioner."
—Thomas H. Davenport, President?s Distinguished Professor of IT and Management, Babson College
"The approach and insight demonstrated by Frank takes one beyond the overused humdrum technology approaches often associated with knowledge publications. Frank has focused on a practical, human–centered journey that elegantly addresses real–life, day–to–day business requirements in a savvy and holistic manner."
—Frederick Vail, Head, Intellectual Capital Development, E&P, Saudi Aramco
"Mastering Organizational Knowledge Flow is one of the few books I know about knowledge management really worth reading. In an economy increasingly based on knowledge and people, no responsible executive can afford to ignore it."
—Beat Knechtli, Chief Knowledge Officer, PricewaterhouseCoopers, Zurich, Switzerland
"Frank Leistner provides a very savvy guide to the perplexities and possibilities of knowledge flow. He explains practically what he and his colleagues at SAS have learned about sharing, applying, and generating dynamic knowledge. His rich experiences create a map for the rest of us to the creation of significant value for our organizations."
—T.J. Elliott, Chief Learning Officer, Vice President, Strategic Workforce Solutions, ETS
Get your company?s know in the flow!
Draw from knowledge–management expert Frank Leistner?s breadth of experience and cases to find out what works, and what really doesn?t work, in the business world. Take a look inside and you?ll find:
Practical tips and techniques on initiatives with proven success rates
Case studies and lessons learned that you can put right to work
Key knowledge–flow components, success factors, and traps
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